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Activating Your Warranty


Thank you for purchasing a BlackRock Trailer. If you wish to activate your warranty on-line, please click here.

To help answer some of your questions about our warranty, we’ve included some frequently asked questions below. If the question you have is not answered, you can review a copy of our warranty (using the link in the green bar), call us at 1-800-337-2327, or email customerservice@snowbear.com. We’re here to help!

Frequently Asked Questions


Q: Why should I register my new trailer?
A: By registering your trailer, you activate the limited 1-year manufacturer’s warranty that SnowBear Limited offers. It also provides us with your contact information should we need to provide an update on the product you own. You can also choose to receive additional information from us on upcoming promotions and new product announcements.

Q: How can I register my new trailer?
A: There are four easy ways to activate your warranty:
  1. Call 1-800-337-2327 and speak with a Customer Service Representative who will register you over the phone
  2. Fax your completed warranty card to 1-866-767-2584, Attention: Customer Service Dept.
  3. Complete an on-line trailer registration warranty form
  4. Mail your completed warranty card to SnowBear Limited, Attn: Customer Service Dept.,
    155 Dawson Road, Guelph, ON CANADA N1H 1A4
Q: How long is my warranty for?
A: The warranty is for one year starting from the date the product is purchased.

Q: Is the warranty coverage transferable if I sell my trailer?
A: SnowBear Limited offers a limited 1-year manufacturer’s warranty to the original owner only.

Q: The trailer warranty registration form asks for my VIN number. Where do I find it?
A:
The VIN number can be found in two places. It is can be found on a sticker located on the driver's side of the trailer, on the Certificate of Origin or NVIS form (which was provided to you at the time of purchase)